Privacy Policy
This policy describes how we collect, use and protect your personal data (GDPR compliant).
1. Data controller
DMZ Services, RCS 892423831, 26 Rue Sergent Michel Berthet, 69009 Lyon, France. Director of publication: Tarik ZOUINE.
2. Data we collect
Account data (email, name, company), PBX connection data (FQDN, credentials encrypted at rest), usage data (metrics, logs), and technical data (IP, browser). We do not sell your data.
3. Purposes and legal basis
Service delivery (contract), support and billing (contract), product improvement (legitimate interest), and compliance (legal obligation).
4. Data retention
Account data: until account closure + 3 years for legal obligations. PBX metrics: according to your plan (e.g. 7 to 180 days). Logs: up to 12 months.
5. Your rights (GDPR)
Access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with a supervisory authority (e.g. CNIL in France). Contact: contact@metrilane.com.
6. Cookies
We use essential cookies (session, preferences) and optionally analytics cookies. You can manage consent via our cookie banner. See our Cookie Policy for details.
7. International transfers
Data is stored in the EU. Any transfer outside the EEA relies on adequacy decisions or appropriate safeguards (e.g. standard contractual clauses).
Your privacy matters to us. If you have any questions about how we handle your data, please contact us.